Privacy Policy
PRIVACY STATEMENT
WE RESPECT YOUR PRIVACY
Through our mobile application (the “ ZIRI App”) and website (the “Site”), www.ziri.co.in
Please read this Privacy Policy before using our Service or submitting any Personal Data to ZIRI and contact us if you have any questions.
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
GENERAL
When you use our services, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our services and promotions, new products and other updates.
The Personal Data we collect varies based on who you are and what you choose to share with us. When you contact us or interact with our Service we collect categories of Personal Data as follows:
Account Data
When you create an account or start using the Service, we will generally collect your name, email, phone number, mailing address, your address book (if you are a Customer and you consent), and, if you are a Photographer, profile information,phone number Aadhar card and PAN card to verify you (including a photograph and a description of your expertise).
Payment Data
We collect certain payment and billing information needed for us to (i) pay
Photographers and (ii) accept payments from Customers. This information may include billing address, payment card or PayPal details, and, if you are a Photographer, your PAN card number. We collect Payment Data via secure payment processing services.
Photograph Data
We collect details relating to shoots you book through the Service (i.e., the time and place of the shoot) and we collect and store the photographs that Photographers take for Customers. In addition, Customers in certain jurisdictions can make use of tools enabled by facial recognition.
Communication Data
We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback. Providing this information is optional to you.
Social Media Data
We have pages on social media sites like Instagram, LinkedIn, Twitter, and LinkedIn
(“Social Media Pages”). When you interact with our Social Media Pages, we will collect
Personal Data that you elect to provide to us through your settings on the Social Media
Site, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Third Party Data
We may receive information about Customers from third parties based on their professional email address, including your job title, employer, and location of work.
Background Check Data
For Photographers, we may collect information from third-party service providers in connection with performing background checks.
Online Activity Data
When you visit, use and interact with the Site or App, we may automatically receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern.
The following information is created and automatically logged in our systems when you use the Site:
● Log Data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Site.
● Cookies: We and our partners use cookies to operate and administer our Site, make it easier for you to use the Site during future visits, and gather usage data on our Site.
● Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
● Usage Information: We collect information about how you use our Site, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
The following information is automatically logged in our systems when you use the App:
● Device Information: we may collect information about your device including the IP address, the device type, non-permanent identifiers (i.e., advertising ID), the operating system version, data connection type (WiFi/mobile data), and name of your mobile service provider. Information collected may depend on the type of device you use and its settings.
● Usage Information: we collect information related to the actions you take through the App, including how you navigate the App, the length of time you spend in the App, and diagnostics when errors are experienced (crash/error reporting).
SECTION 1.1 How we share and disclose personal data
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
Vendors
To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors, including database, infrastructure, integration, and hosting providers; email communication providers; data and background check providers; customer support and customer relationship management services; payment processors; marketing partners; and analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
Legal Requirements
If required to do so by law or in the good faith belief that such action is necessary to (i) comply with legal or regulatory obligations, including to respond to lawful requests from public authorities and to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Site, or the public, or (v) protect against legal liability.
SECTION 1.2 Data retention
We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
SECTION 2 - CONSENT
How do you get my consent?
When you create a ZIRI account or use our services(including website) your consent might be asked or recorded automatically.When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@ziri.co.in
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
SECTION 5 - THIRD-PARTY SERVICES
The Site may contain links to other websites not operated or controlled by ZIRI, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our website/app, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
You use the Service at your own risk. We comply with industry standards to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to ZIRI via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 - COOKIES
We and our partners use cookies to operate and administer our Site, make it easier for you to use the Site during future visits, and gather usage data on our Site. For more information about the cookies, please refer to https://www.allaboutcookies.org/ .We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If ZIRI is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you have any questions about our Privacy Policy or the information practices of the
Site, please feel free to contact us. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact ZIRI at support@ziri.co.in
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Contact Us
- B6 Shashi Garden, Mayur Vihar, New Delhi, Delhi 110091, India
- +91 9760134170
- support@ziri.co.in